If you would like to return an item to us, please e-mail firstname.lastname@example.org within 7 days of receiving your order, and within 14 days of your order date. Please supply your Name, Address and Order Number on the e-mail.
You will be issued with a Return Authorisation Number which will be e-mailed to you. Please write this number on your Returns Invoice and return the invoice within the parcel.
The item(s) must be in its original condition, unworn, with tags intact and in the original box / packaging.
Please obtain proof of posting and retain this until your item is refunded.
Please return your item(s) to:
Fab Flip Flops
PO Box 687
Returning Faulty Goods
Please follow the normal returns procedure but please state on the e-mail that the goods are faulty and what the nature of the fault is. Should your goods be faulty or damaged we will refund the cost of the return postage providing there is no evidence that the goods were damaged following delivery.
Please note that we are no longer able to offer exchanges. If you would like to receive another item please follow the Returns Policy above, we kindly ask that a new order is placed online for the new item.